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3-star hotel Check-in 15:00 · Check-out 12:00

Hotel Tepeyac

Enjoy colorful courtyards and outdoor dining at Hotel Tepeyac, a 4.6-rated LGBTQ+ friendly hotel near San Cristóbal's cathedral and museums.

Andador Turístico Guadalupano, Real de Guadalupe 40, Barrio de Guadalupe, 29230 San Cristóbal de las Casas, Chis., Mexico View on map
9.2/10
Exceptional Based on 376 recent guest reviews
What recent guests emphasize

Comfortable, colorful, and centrally located with attentive service

Guests appreciate the hotel’s warm atmosphere, excellent location in the heart of San Cristóbal de las Casas, and friendly staff. Rooms are cozy and well-equipped, though on the smaller side. The hotel offers good value with convenient amenities and easy access to local attractions.

Guests often praise

  • Friendly and attentive staff providing excellent customer service
  • Central location within walking distance to shops, eateries, and main attractions
  • Clean, colorful, and well-decorated rooms with useful amenities like hairdryer, iron, and coffee maker
  • Comfortable beds and overall cozy atmosphere
  • Quiet environment despite central setting

Worth knowing

  • Rooms are generally small and vary in features; some have extras like bathtubs and fireplaces, while others are more basic
  • Check-in time is at 3 PM; early arrivals need to wait but luggage storage is available
  • Not a luxury hotel, more suited to travelers seeking comfortable and affordable accommodation
  • Suite options include amenities such as a fridge, safe, and full bathroom with hot water
  • Outdoor seating available at the on-site eatery located in a colorful courtyard

Best for

  • Visitors wanting a central, walkable base to explore San Cristóbal de las Casas
  • Those looking for a warm, colorful hotel with a friendly and helpful staff
  • Travellers who appreciate charming, modestly sized rooms with convenient amenities
  • LGBTQ+ friendly guests seeking an inclusive environment
  • Adults and couples interested in nearby cultural and natural attractions
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About this property

Welcome to Hotel Tepeyac

Located on the charming Andador Turístico Guadalupano in the Barrio de Guadalupe area, Hotel Tepeyac offers a warm and relaxed atmosphere. The hotel features modest, comfortable rooms with essential amenities such as TV, hot water, hairdryer, and ironing facilities. Guests appreciate the colorful courtyard and the eatery with outdoor seating, which adds to the low-key charm of the property.

Ideal for adult travelers seeking a quiet stay in the heart of San Cristóbal de las Casas, this LGBTQ+ friendly hotel benefits from a central location close to many local attractions. It's just a few minutes on foot from the 16th-century Cathedral of San Cristóbal, the Mesoamerican Jade Museum, and the town's main bus terminal, making exploration of the city easy and convenient.

Reviews often highlight the friendly and attentive staff as a strong point, alongside the cleanliness and distinctive décor reflecting local culture. While the rooms are on the smaller side, they provide a comfortable base for visitors with basic but reliable facilities. Some guests note the 3 pm check-in time as a minor inconvenience, although luggage storage options help ease early arrivals.

The hotel is also near notable places such as Casa Na Bolom museum and El Arcotete nature park, offering a blend of cultural and outdoor activities. For dining, La Bella Italia Italian restaurant and Corazón de Jovel handicraft shop are on the property premises, providing additional options without straying far.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

SM
Salma Medrano Apr 18, 2026
10

Es un hotel muy colorido y céntrico, el personal es muy amable.

RE
Rodolfo Edwards Apr 15, 2026
10

Great place to stay . In the middle of the town . Amazing service very kind and polite the staff of the hotel .

JML
Jesus Manuel Lara Lopez Apr 15, 2026
10

Bastante buena experiencia. No es un hotel de extremo lujo, pero si estás de vacaciones es una muy buena opción, justo en el corazón de Sancris en el andador de Guadalupe, lleno de comercios y atracciones así alrededor, un precio muy asequible y beneficios antes y después de reservar. El personal es muy amable y atento, cuentas con secadora y plancha en casa habitación, además de TV y baño con agua caliente. Quizá el único detalle es el horario de check in, pues es hasta las 3 pm, y si llegas temprano tendrás que esperar hasta dicha hora, pero tienen la facilidad de hacerte resguardo de equipaje si llegases antes o tuvieses necesidad de llegar tarde a tu check out.

MGP
Mauricio Guzmán Peña Apr 06, 2026
10

Un lugar muy bonito. Muy bien decorado y cerca del centro.

LA
Lidia Aguilar Apr 01, 2026
10

Buen lugar para hospedarte en San cristobal de las casas. Personal muy amable. La suite estaba limpia, cuenta con baño completo y agua caliente todo el día. También conatabamos con secadora de cabello, plancha, caja fuerte, cafetera, pequeño frigobar y calentador eléctrico que nos reconfortó después de llegar empapados por la lluvia. La cama cómoda. Muy agradable nuestra estancia. Cuenta con servicio a la habitación desde su restaurante.

LL
Luke Lee Mar 26, 2026
8.0

The location is perfect. Easy to walk around. Room is a bit smaller but you get those basics.

DF
Danika Ford Mar 23, 2026
10

Precioso Hotel con inmejorable ubicación. El personal demasiado atento. Siempre dispuestos ayudarte. Las habitaciones son pequeñas pero muy confortables, todo limpio y hermoso. 15/10

MPP
Michael Pak Pak Mar 21, 2026
10

We loved this place. The location, decor and staff were excellent. It is very walkable and pedestrian friendly. It is super close to all of the points of interest in town. The rooms are quaint, quiet and clean. Highly recommend. The rooms are a bit small but if you’re traveling light this shouldn’t be a problem.

OVY
Otra Vez Yo Mar 16, 2026
10

Mi habitación tenía tina, chimenea, cafetera y frigobar, excelente en todo. Las otras habitaciones unas amigas dijeron que eran más frías, más pequeñas y no ofrecían café ni tenían frigobar, pero para mi estuvo excelente

ML
Mario Landin Mar 02, 2026
10

Hotel Tepeyac en San Cristóbal de las Casas Chiapas, fue una excelente experiencia hospitalaria, Casona antigua acondicionada para hospedaje, llena de artesanías de la localidad y vegetación inigualable. El personal muy amable de todas las áreas, me llevaron a la habitación diariamente café y pan tradicional de San Cristobalito. La camarista hasta fruta en un platon me llevo. Las instalaciones higiénicamente inigualables. La empatía del personal del Restaurante sin igual. Fué mi tercera visita a este destino las dos anteriores ocasiones en hoteles diferentes. Pero mi próxima visita seleccionare éste hotel nuevamente. Ampliamente recomendado. Septiembre 2025.

Location & neighborhood

Where you'll find Hotel Tepeyac

San Cristobal de las Casas, Chiapas, Mexico

On a quaint street lined with shops and eateries, this relaxed adults-only hotel is 4 minutes' walk from the 16th-century Cathedral of San Cristobal. It's a 7-minute walk from the Mesoamerican Jade Museum, with exhibits on Mayan jewelry, and 13 minutes by foot from the bus terminal.

  • San Cristobal de las Casas Bus Station 14 min Walk
  • Ángel Albino Corzo International Airport 1 hr 21 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Chiapas. Distances are rough real-world times, not straight-line.

Casa Na Bolom 2,008 reviews

Casa Na Bolom

Av. Vicente Guerrero 33, Barrio del Cerrillo, 29220 San Cristóbal de las Casas, Chis., Mexico

4.5 · Association / Organization
El Arcotete 2,864 reviews

El Arcotete

Carretera Rumbo aTenejapa km 8 Ejido Río, Del Arcotete N, Rìo Arcotete, 29200 San Cristóbal de las Casas, Chis., Mexico

4.7 · Ecological Park
Catedral de San Cristóbal de las Casas 4,057 reviews

Catedral de San Cristóbal de las Casas

Plaza 31 de Marzo Norte No. 3, Centro, 29200 San Cristóbal de las Casas, Chis., Mexico

4.6 · Catholic Cathedral
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